FAQ
The objection questions. All of them.
Every answer points to the mechanism that makes it true, never to a "trust us". If a question isn't here, the Discord is open to non-customers too.
Don't take our word for it, check it. 277 payouts and $585,554 paid all-time, each with a verifiable reference on the public Registry, which shows every request we receive, not just the approved ones: 90.1% approved, and every refusal is published with its reason. Payouts are a contractual right in our Terms, not a "discretionary reward". The first one is processed within 24 hours, or you get a free challenge of the same size. We are FinovaTech s.r.o., an EU company in Prague, listed in the public register. And to test us at zero risk: request the Test Withdrawal from day one of your funded account ($200 on the 2-Step, $100 on the 1-Step), processed in 24 hours. If we pay that, you know we pay.
No, by construction. If you make a profit, you get paid. Period. Every rule with a number is enforced before the trade even opens, so a profit on your account is clean by definition. A payout can be refused for exactly four written reasons (broken price feed, hedging at another firm, someone else trading for you, buying a passed challenge), each shown with evidence. No caps, no consistency rule.
Real-time status (requested, in verification, approved, sent) with timestamps. On-demand payouts: the first is processed within 24 hours; the following ones come at least 14 days apart, each processed within 15 days max, minimum 1% of account size (the Test Withdrawal is exempt). If we run late: penalty, a free challenge of the same size.
Not on your account: Frozen Rules. Every purchase is pinned to a Terms version, visible in your dashboard, and that version governs your account forever. Downgrades apply to new purchases only, with a public dated changelog. Violation = full refund on request.
Your first +10% of profit becomes your account's cushion (e.g. $5,000 on the $50k). It stays in the account: you withdraw everything above it, and each later payout needs a fresh +10% profit target above the cushion (+7% on the 2-Step). On the 1-Step and the 2-Step the cushion drops to 5% after two payouts, and on every account it drops to zero after the fourth: from then on, any profit above the starting balance can be withdrawn. It is our only anti-farming control: it replaces caps, consistency rules and winner bans, and it is printed on the card.
On the 1-Step and 2-Step, yes: the full fee comes back with your first payout. The Instant has no exam to refund, so its price is its price.
It closes with the account. We tell you before you buy: the cushion stays in your account and is not a withdrawable balance.
Yes: news, weekends, scalping, swing, full size. A three-column policy (allowed / forbidden / declare it) with concrete examples. Support's written confirmation binds us: if we tell you yes, it's yes forever on that account.
Multiple accounts: yes, allocation limits are published before purchase. Copy trading: no, not even between your own accounts. Hedging the same trade across accounts is also forbidden, with numeric examples in the Terms. No gray zone to discover at payout time.
Because the risk is paid in the price, not hidden in traps. Market instants are trailing + consistency + quotas. Ours is 6% static and zero consistency, with leverage of FX 1:10, metals 1:2 and indices 1:5.
Methods and availability per country are published before purchase: SEPA/wire for the EU, USDT as the declared fallback for difficult regions. And the rails guarantee is in the Terms: a processor problem never terminates your account.
Never a surprise. The criteria that trigger a call are public, the call is announced at least 48 hours ahead, cameras on on both sides, recording shared with you. Your account keeps trading during ordinary reviews. If flagged: a 4-step appeal with the evidence shown and a second reviewer.
Yes. No censorship: no deleted posts, no removed reviews, no retaliation. A direct link to our 1-star Trustpilot reviews, and no employee or affiliate comments without disclosing themselves: it's contractual.