Customer support in English
Communication with our clients and traders from all over the world and representation of the company.
Do you want to participate in the exciting growth of a successful Czech fintech start-up?
We are expanding the customer support team for a fintech internet and mobile application in the area of investing and trading, which has thousands of active members in the Czech Republic alone. After successfully entering five international markets, we are expanding further and constantly developing our product portfolio and services.
Who are we?
We are a team of experienced programmers and traders who joined forces years ago and developed TradeStreet and EverTrader. An application based on artificial intelligence and the analysis of data that helps investors and traders uncover unusual activities on the capital markets. The feedback on our products is excellent, and we need to adapt the company organization to our strong growth.
This creates a lot of new opportunities for your development and growth to be at the same speed as our startup.
Why are we looking for additional support?
Our products and services have been loved by thousands of people, not only in the Czech Republic and Slovakia, but also in other countries. We communicate with our customers daily and thus have many ideas for further development. At the same time, we are entering other international markets and trying to ensure the high satisfaction of our constantly growing clientele.
What awaits you?
Your work will involve the following activities:
Ensuring customer support for our clients from different corners of the world.
Communication will take place primarily in English.
Handling e-mails and online chats using modern tools.
Other minor administration.
At the same time, you will work in our EverTrader system, for which we will carefully train you.
No trading or investing experience is required. We will train you in everything.
What knowledge and skills should you have?
Communication with our clients is key for us and the core of our entire product.
A very good command of English is required. We are looking for a meticulous person who meets goals and brings things to a successful conclusion.
We require a minimum of a completed high-school education.
What can we offer you?
To be a part of the modern, international Fintech startup, EverTrader, which is expanding worldwide. An introduction to the world of finance, trading, stocks, and investments from highly experienced traders and investors. To be a part of the creation of something new and exciting, which already works and has really great feedback from customers.
You will work in a young team in a family business.
Possible salary and career growth.
Office in Ceske Budejovice.
Work a short week (12 hours), on Wednesdays and Thursdays – or a long week, on Mondays, Tuesdays, Fridays, Saturdays and Sundays.
Hours are from 10:00 – 22:00 and these 2 modes alternate.
You will receive a company laptop.
We will be looking forward to receiving your CV, including a motivation letter with a description of the roles of your previous positions.
Start as soon as possible.